This will be your future team:
Our global team operates from India and Czech Republic delivery centers supporting our client with variety of HR processes for multiple countries. We support our client on its HR transformation journey. We are open-minded, hardworking and ambitious. We have a very open attitude to change and welcome ideas that can help improve things both for us and for the client.
This will be your future role:
The HR Trusted Advisor brings the HR knowledge and experience to deliver unique and high-quality support to the client, ensures that the HR processes are administered and delivered according to the terms agreed by Accenture and the client.As HR Trusted Advisor you enjoy helping people on the phone, via email and other channels with any HR related questions they might have in German language. Your main area of support will be related to recruitment requests administration.
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As part of recruitment administration, you will be responsible to support Recruiters, Managers and Candidates through the recruitment process for your assigned country. You will support various stakeholders in process of interview scheduling, candidate background check screening, offer preparation and other admin tasks, travel support to interviews and it’s reimbursement, coordination of pre employment activities (e.g. support with visas, work permits, medical check…) and you will help candidates to be ready for their Day 1 in company. You may help to organize various sourcing and branding activities, like job fairs, university events. You will be in regular interaction with your recruiters, candidates, state authorities, while ensuring all the agreed Service Levels are met along with high levels of customer satisfaction for client stakeholders and creating a positive hiring experience for new joiners. You will work closely with your team lead and other colleagues from India delivery center to ensure continuity of recruitment process delivery for the client. You will be in contact with state authorities, medical facilities and other external stakeholders.No doubts that your expert knowledge will be a key factor for successful operation of the entire team.
This is what you already have:
- Fluency in English and German - both oral and written forms.
- Czech language nice to have
- 1 year of relevant HR experience or of similar support function experience (Customer Service, Operations delivery, Back Office and Administration, Hospitality, Event Coordination, Personal Assistant)
- Good communication: high level of written and oral skills
- Interpersonal skills
- Strong customer focus and client satisfaction orientation
- High sense for detail as legally binding documents are produced
- Good knowledge of Microsoft suite applications (experience with WorkDay, SAP is an advantage)
- Flexibility and adaptability to a changing work environment
